In-store promotion availability subject to local law. Speak to a Specialist to learn more. Trade In: Trade‑in values vary. IPhone 11 and iPhone 11 Pro promotional pricing is after trade‑in of iPhone 8 Plus and iPhone X in good condition. IPhone SE promotional pricing is after trade-in of iPhone 8 in good condition. Additional trade‑in. Mar 24, 2020.
Update your device's software
Download Iphone 5s Apps
If you didn't update your iPhone 5 before November 3, 2019, it can no longer maintain accurate GPS location or use functions that rely on correct date and time, including App Store, iCloud, email, and web browsing. You need to back up and restore using a Mac or PC in order to update, because over-the-air software updates and iCloud Backup no longer work.
Check your device's iOS version
In-store promotion availability subject to local law. Speak to a Specialist to learn more. Trade In: Trade‑in values vary. IPhone 11 and iPhone 11 Pro promotional pricing is after trade‑in of iPhone 8 Plus and iPhone X in good condition. IPhone SE promotional pricing is after trade-in of iPhone 8 in good condition. Additional trade‑in. Mar 24, 2020.
Update your device's software
Download Iphone 5s Apps
If you didn't update your iPhone 5 before November 3, 2019, it can no longer maintain accurate GPS location or use functions that rely on correct date and time, including App Store, iCloud, email, and web browsing. You need to back up and restore using a Mac or PC in order to update, because over-the-air software updates and iCloud Backup no longer work.
Check your device's iOS version
After you update your iPhone 5, you can check to make sure that your device has updated successfully:
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Iphone 5s App Store Not Connecting
- Open the Settings app.
- Tap General, then tap About.
- Look for the number next to Software Version.
The updated software version number should be 10.3.4.
Learn more
Iphone 5s App Store Not Connected
Learn how this issue affects other iPhone and iPad models.
If you've updated your device and you're still experiencing issues, try these articles:
